Shipping & Returns
Shipping and Returns 🚚
At Black is the Default, we're committed to ensuring that your shopping experience is as enjoyable and hassle-free as possible. Here's what you need to know about our shipping and returns policy:
Estimated Delivery Time
Your order will be on its way within 5-7 business days 🚚. We value quality and individuality, which is why each order is made just for you. This time frame includes processing, production, and shipping. Rest assured, most of our customers receive their lovely packages within this period. Plus, you'll receive a tracking number to stay updated on your order's whereabouts! 🎁
Handling Unexpected Delays
We all know that sometimes, little hiccups can happen. 📬 If your package hasn't arrived by the 7th business day, we kindly ask for your patience and request that you allow an additional 2-3 days for delivery from your courier. We're here to support you every step of the way.
Your Options if Delays Extend Beyond 10 Business Days 🕒
We understand how important it is to receive your order on time. If there are delays beyond the 10 business day mark, we offer the following options for your convenience:
- Store Credit: Receive store credit equivalent to your order's value. Perfect for your next purchase with us! 💳
- Refund: Prefer a refund? No problem. Choose a full refund, no questions asked. 💰
- Wait It Out: If you decide to wait for your order, we appreciate your patience and would like to thank you with a complimentary small store credit. 🎉
Your satisfaction is our top priority. If you have any questions about your order, shipping, or our return policies, please feel free to reach out to our friendly customer service team.
Black is the Default is more than just a brand; it's a community. We're grateful for your support and look forward to serving you.